- Orders will be processed within 2 to 3 working days after receiving your order confirmation email. You will receive an order shipment notification once your order is shipped. It is to be noted that orders greater than 50 Kilograms take longer to process.
- Pakad Tea ships Monday to Friday. We do not ship on weekends and public holidays in India. Our shipping cut-off time is 3 p.m. IST. Orders placed after 3 p.m. IST will be processed on the next business day.
- Once your order is processed, it usually takes 5-7 days for delivery of your order. For metro cities, it is usually within 48 working hours. Deliveries are made between Monday to Saturday. There are no deliveries on Sunday.
- You can check your order status by using the tracking code and link provided in the email. In case you haven’t received your order within 7 days of receiving the email confirming the shipping of your order, please reach out to us at hello@pakadtea.com or WhatsApp on +91 90670 39168 with your name and order number, and our team will look into it for you.
- Shipping charges will be calculated based on the quantity of your order and the PIN code of your location. It will be added to the final payment page.
- The shipping policy is for all orders shipped within India. Shipping policies for orders shipped internationally will be made available on request at hello@pakadtea.com or +91 90670 39168.